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QR for Feedback & Loyalty

Collect reviews, run NPS surveys, and power stamp-free loyalty programs with a single scan. Rotate incentives without reprinting and compare locations with analytics. Track count (lifetime scans) and count30 (first 30 days) to monitor freshness and momentum.

Why it works

  • One scan to review, survey, or enroll in rewards — zero app friction.
  • Dynamic offers keep engagement fresh across seasons and promos.
  • Location-specific links for precise routing and benchmarking.

What to track

  • count per location or promo to compare uptake.
  • count30 as the key KPI for new offer resonance.
  • Device type to tune survey UX and reward wallet passes.

Playbook

  • Trigger review flows post-purchase with receipt or table QR.
  • Gate instant coupons behind quick NPS to boost response rates.
  • Run monthly "streaks" or challenges with rotating rewards.

CX & compliance

Keep review requests transparent and avoid gating public reviews. Offer loyalty perks fairly and allow opt-out. Use branded short domains for trust and GDPR-friendly consent text where applicable.

Reporting

On Premium, export CSV/PDF and correlate scan volume with POS data to quantify impact on repeat rate. Compare cohorts by location, staff shift, or incentive type.

Implementation tips

Earn more reviews and repeats

Make feedback effortless and loyalty engaging. Export and compare performance on Premium.

Frequently Asked Questions

How do I avoid review gating issues?
Keep the flow neutral and transparent. Offer incentives for completing feedback, not for posting positive reviews. Provide direct links to multiple review platforms.
Can I personalize rewards by location?
Yes. Use location-specific short codes and dynamic redirects to serve tailored offers. Compare count/count30 across stores to tune incentives.